Your questions, answered.
Take your time. If there’s something else on your mind, we’re here to talk it through.
What is a Last Call, and is it for me?
If you’re facing a life-limiting diagnosis, a Last Call gives you time to share stories and be with the people you love while you’re still here. You can also contact us on behalf of someone close to you, with their wishes guiding the plans. There is no need for a speech, a ceremony or a particular kind of goodbye.
Do we have to book anything else after a Last Call?
No. Your Last Call is a standalone service, with no requirement to book further services. You’re free to choose any provider later, or take things one step at a time. If you’d like our support afterwards, we can also help coordinate unattended cremations and burials.
How much energy will I need?
We shape the plan around your comfort and energy. That might mean a quiet afternoon, shorter visits with each guest, somewhere familiar, or a place to rest. Tell us what would make the day easier; we will discuss arrangements with you and the people involved.
What is included, and what will it cost?
Planning and coordination starts at $3,000 AUD, including any applicable GST. Venue, food, entertainment, activities and guest gifts are additional event costs. We agree the scope and confirm your complete price in an itemised written quote before you decide. Additional guests and extras are quoted separately. Your quote sets out the planning and coordination time, event duration, guest numbers, suppliers and any setup or pack-down included. Nothing is included simply because it appears in an illustrative photograph.
Can we include music, an activity or memory bags?
Yes, we can explore a shared meal, entertainment, a meaningful activity, a personal message station and guest memory bags curated with you. Availability, quantities, personalisation and costs are agreed in your written quote. These are possible additions, not standard inclusions.
What if my health or plans change?
Let us know as soon as you can. We will talk through whether the gathering can be adapted, postponed or cancelled, including if you become too unwell to attend or pass away before the day. Work already completed and supplier commitments may affect costs. The arrangements for changes and cancellations will be set out before you book.
Can family and friends help with the planning?
Yes. With your permission, we can coordinate with the people you choose. You decide who is involved, what is shared and what stays private. Friends and chosen family are just as welcome as relatives.
Can you help with access and dietary needs?
Tell us about the arrangements you need, such as step-free access, quiet breaks or particular food requirements. We will work through these with you and confirm what the venue and suppliers can provide. You do not need to share a detailed medical history.
Does an enquiry commit me to a booking?
No — it simply starts a conversation, and no payment is taken. We’ll get in touch to talk through your wishes and the next steps. Your preferred date is a request only. A callback time is a request, not a confirmed appointment. We’ll discuss the event and provide a personalised proposal with the complete price before you decide.
Is a funeral, burial or cremation included?
These arrangements are separate from your Last Call. If you’d like help afterwards, we can coordinate unattended cremations and burials with an external provider. We’re not a funeral home and don’t carry out those services ourselves. We’ll talk through what you need and confirm the provider’s costs and any coordination fee with you before arrangements are agreed. You’re always free to choose your own provider.
Do I need to choose a venue or organise suppliers?
No — that’s something we can take care of with you. Tell us what you enjoy, the kind of gathering you have in mind and your estimated budget. We’ll help find a suitable place and coordinate the food, styling and suppliers. If you already have a favourite venue or someone you’d love involved, let us know. You’ll have a chance to approve the plans and costs before anything is booked.
Which areas do you cover?
We’re based in Surfers Paradise and help plan gatherings on the Gold Coast. Travel arrangements and any charges are confirmed in your written quote. If you have somewhere further afield in mind, please ask — we can talk through what’s possible and confirm any extra travel costs with you.
Can you help if we need the gathering soon?
We understand that sometimes there isn’t much time. If you need a gathering in less than a week, or think you may need to bring the date forward, please call us on 0420 720 037. We’ll talk through what matters most and what we can arrange in the time available. We can’t promise every date or supplier, but we’ll be clear with you about the options.